Monday, May 4, 2020

Interpersonal Communication Skills Emotional Intelligence

Question: Discuss about the Interpersonal Communication Skillsfor Emotional Intelligence. Answer: In Business Communication module, we got a chance to learn about many topics such as, different models of communication, organizational communication, emotional intelligence, interpersonal communication, intercultural communication, assertive behaviours, emotional intelligence, etc. However out of all the topics I would say I liked Interpersonal Communication the most. In interpersonal communication topic I got a chance to learn many different aspects from understanding interpersonal to nonverbal communication. When two persons come in contact with each other, they generally use communication in order to influence understand each other (Planetree, 2008). Interpersonal communication is a transactional process which takes place when two persons use non-verbal verbal messages to build an understanding to create an impact on each other, so that a relationship can be managed. It is also a process where in two individuals sends receives messages to one another at the same point of time. As we talk to a person, we respond to the persons non vernal messages (Collins, 2009). The key features of interpersonal communication consist of the source, the receiver, message, communication channel, noise, feedback context (Pierre, 2012). The Source is a person who has a feeling or thought in the mind that he intends to express it to the other person. Receiver is the person who would be listing to the message. Message could be sent either verbally or non-verbally. Verbal message included use of language and non-verbal message can be non-language based i.e. through postures, eye contact, etc. Chanel is the pathway by which a message travels from the source to the receiver (Arnold UKB, 2003). Noise is anything which interferes or misrepresents the communication process (Johns, 2004). Feedback is nothing but the nonverbal or verbal responses given by the receiver to the source. Context is referred as physiological, historical physical communication environment. All the communications happen in some or the other context and this context affect how persons communicate (Swanson, 1993). The reason why I found Interpersonal Communication topic, the most interesting topic from the rest of the topics in Business Communication module is because these skills gained are life skills. Irrespective of the field I study or my professional or personal goals, I will be using these interpersonal communication skills learned from this business communication module in my daily life. Like most of the people, I also depend on number of relationships to get through my day. At work, I need my co-workers managers to assist me in attaining my set objectives goals. At home, I require members of my family to offer me with the emotional support to take part in managing the house perhaps my grandparents. In college, I want my professors to depart me with the skills information with further directions to help me in completing the assigned tasks. I require my friends to embrace me in the social activities, so that I dont feel left out. Communication is a massive part of what makes each o f these relationships work. Without having communication, our relationships will fade ultimately will come to an end (Web, 2011). Developing interpersonal communication skills will not only keep me stay psychologically physically healthy but also they will help me at my work at home. This is the reason I refer to these skills as life time skills (Parker, 2006). Developing interpersonal skills will help me in my present future professional career in the following ways: Developing interpersonal communication skills will enhance the quality of my physical health. The people who have well developed interpersonal communication skills are tend to be healthier than people who are having less developed interpersonal skills (Bach, 2009). The researches have depicted that development of interpersonal skills results in reduction of loneliness it is positively related to a number of psychological physical issues. Even though, being in a committed relationship or being a married there are numerous challenges, the data from the researches have constantly shown that people who are committed in a relationship are healthier and live longer, than people who are single (Leonard Bonacum, 2004). Developing interpersonal communication skills will enhance the quality of my personal life. According to research data, parents who tend to share their feelings thoughts with their kids also have kids who are socially, academically emotionally well adjusted. A survey was conducted, where people were asked the question what makes them happier? and the top answer was spending time with family. The people were happiest when they get a chance to spend time with family and friends rather than going on a trip, buying a car or having lots of money (Ashurst, 2010). Developing interpersonal communication skills will enhance the quality of my professional lie. Now days the workforce is rising more diverse there is an increasing requirement for people having well versed interpersonal communication skills, those individuals that can work with different kind of people. Researchers suggest that by the year 2040, whites will make up only 44 percent of the US population blacks will make-up 17 percent of the population. Hispanics, that make about 17 percent of the US population in 2011, will account to 30 percent in 2040. The Asian percentage in US population is currently about 4p percent is predicted to be increased to 11 percent by 2040 (Boud Walker, 1997). As the workplace is becoming more diverse, there will be a need of comfortable working with others who are unlikely us in numerous crucial ways. Our colleagues might have a different belief system that mine. They might not share my values attitudes. Their life experiences would be possibly diffe rent from my experiences. With the help of my strong interpersonal communication skills Ill be able to appreciate their distinctive qualities while also being able to classify common interests goals. According to a recent recruiters survey from organizations having more than 70,000 employees. Interpersonal communication skills were cited as the single most crucial unique factor while hiring a new colleague. Also, good interpersonal communication skills provide us with the ability to work with diverse workforce, which is the main factor that contributes to the success in a job (Jasper, 2003). References Arnold, E. and U. K. B. (2003).Interpersonal relationships: Professional communication skills for nurses(4th ed.). St. Louis, Missouri: Saunders. Ashurst, A. T., S. (2010).Communication, communication, communication.Nursing and Residential Care, 12(3), 140-142. Bach, S. a. G., Alec. (2009).Communication and interpersonal skills for nurses. Exeter: Learning Matters. Boud, D., Keogh, R, Walker D. (1997).Reflection: Turning experience into learning. London: Kogan Page Collins, S. (2009).Good communication helps to build a therapeutic relationship. Retrieved fromhttps://www.nursingtimes.net/nusring-practice/clinical-specialisms/educatorsdoi:5003004 Jasper, M. (2003).Beginning reflective practice: Foundations in nursing and healtcare. Cheltenham: Nelson Thornes. Johns, C. (2004).Becoming a reflective practitioner(2nd ed.). Oxford: Blackwell Publishing. Leonard, M., Graham, S.,Bonacum D. (2004).The human factor: The critical importance of effective teamwork and communication in providing safe care.Qual Saf Health Care, 13, 85-90. Parker, M. (2006).Aesthetic ways in day-to-day nursing. London: Sage Publications. Pierre, A.-J. (2012). Transitions in nursing: Up-level your career, your income, your life.Retrieved fromhttps://transitionsinnursing.com/9-ways-to-boost-your-confidence-as-a-nurse/ Planetree. (2008).Practical approaches for building a patient-centered culture.Patient-Centered Care Improvement Guide. Retrieved fromwww.planetree.org,www.pickerinstitute.org Swanson, K. (1993).Nursing as informed caring for the well-being of others.Journal of nursing scholarship, 25(4), 352-357. Webb, L. (2011).Introduction to communication skills for nursing practice. Oxford: Oxford University Press.

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